Shipping policy

Express Shipping – Fast and Secure Deliveries

All orders are shipped via express courier within 24/48H, ensuring a quick and efficient delivery.

Shipping Conditions

  • Minimum Order Requirement: Orders below €50 will not be processed.

  • Shipping Costs & Times: Vary depending on the customer’s location and the selected shipping method.

  • Dispatch Time: Packages are usually shipped on the next business day following payment confirmation.

  • Insurance Option: Available upon request, with an additional cost proportional to the value of the goods. Customers must request this service before completing their order.

  • Packaging & Handling Fees: Packaging fees are fixed, while transportation costs depend on the total weight and destination.

  • Order Consolidation: We recommend combining desired items into a single order to reduce shipping costs, as separate orders cannot be combined, and each will incur its own shipping fees.

International Shipping & Customs Duties

For international orders, customs duties or taxes may apply when the package reaches the destination country. These import fees are charged to the recipient and are subject to the local customs regulations. These costs are unpredictable for Mosca Tzé Tzé and may vary depending on the country’s legislation. We advise customers to check with their local customs authorities for further details.

Extra Charges & Special Shipping Conditions

In rare cases, the shipping fees calculated on our website may not fully cover the actual cost of delivery. If necessary, Mosca Tzé Tzé may request an additional contribution due to reasons such as:

  • Heavy-weight items requiring higher shipping fees

  • High-value products necessitating premium shipping options for added protection

Any extra costs will require customer approval, and notification will be sent via email. The customer has the option to accept or decline the additional shipping charges. If accepted, the order will proceed, and the full amount (product price, shipping fees, and additional approved costs) will be charged. If declined, Mosca Tzé Tzé will cancel the order without any cost to the customer.

Free Shipping

🚚 Italy: Free shipping for orders over €100 🚚 EU (selected countries): Free shipping for orders over €500

Countries eligible for free shipping: France, Germany, Belgium, Netherlands, Spain, United Kingdom, Austria, Finland, Sweden, Croatia, Czech Republic, Poland, Hungary, Greece, Denmark, Ireland, Luxembourg, Monaco, Portugal, Slovenia, Slovakia.

Experience fast and secure shipping with Mosca Tzé Tzé! 🚀